Privacy Policy

1. Introduction

Bracket Coder ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.bracketcoder.com or engage our services for web development, app development, server setup, bug fixing, SEO, API development, AI integration, and related technology services.

By using our website or services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

Personal Information

We may collect the following personal information when you:

• Contact us for services
• Enter into a service contract
• Make payments
• Communicate with us

This information may include:

• Full name and business name
• Email address and phone number
• Billing and shipping addresses
• Payment information (processed securely through Stripe)
• Project requirements and specifications
• Communication records and correspondence

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and location data
• Browser type and version
• Operating system information
• Pages visited and time spent on our site
• Referral sources and website navigation patterns
• Device information and screen resolution

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve our website functionality
• Provide personalized experiences

3. How We Use Your Information

We use the collected information for the following purposes:

Service Delivery

• Providing web development, app development, and related services
• Managing project contracts and deliverables
• Communicating about project progress and requirements
• Delivering completed work and handling modifications

Business Operations

• Processing payments through Stripe
• Maintaining client records and project documentation
• Providing customer support and technical assistance
• Managing refunds when applicable

Website Improvement

• Analyzing website usage and performance
• Enhancing user experience and functionality
• Conducting market research and analytics
• Developing new services and features

Legal and Compliance

• Complying with applicable laws and regulations
• Protecting our rights and interests
• Preventing fraud and unauthorized access
• Resolving disputes and legal matters

4. Information Sharing and Data Security

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We work with trusted third-party service providers who assist us in payment processing (Stripe), email communications, website hosting and maintenance, and analytics. These providers are contractually obligated to protect your information.

Legal Requirements: We may disclose your information when required by law or when we believe disclosure is necessary to comply with legal processes, protect our rights, prevent illegal activities, or respond to emergencies.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, destruction, loss, or misuse. Our security measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure payment processing through Stripe
• Regular security assessments and updates
• Access controls and authentication protocols
• Secure data storage and backup systems

5. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights:

Access and Portability

• Request access to your personal information
• Obtain copies of your data in a portable format
• Receive information about how your data is processed

Correction and Updates

• Update or correct inaccurate personal information
• Complete incomplete data records
• Modify your communication preferences

Deletion and Restriction

• Request deletion of your personal information
• Restrict or object to certain processing activities
• Withdraw consent where processing is based on consent

Communication Preferences

• Opt out of marketing communications
• Choose communication methods and frequency
• Update contact preferences at any time

To exercise these rights, please contact us through our website at www.bracketcoder.com.

6. Data Retention and International Transfers

Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal obligations and requirements
• Resolve disputes and enforce our agreements
• Maintain business records and documentation

When information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

International Data Transfers

As we serve clients worldwide, your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

7. Third-Party Services and Policy Updates

Third-Party Links and Services

Our website may contain links to third-party websites, plugins, or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

Stripe Payment Processing: We use Stripe for secure payment processing. Stripe maintains its own privacy policy and security measures. By making payments through our website, you agree to Stripe's terms and privacy practices.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of material changes by posting the updated policy on our website, updating the "Last Updated" date, and sending email notifications for significant changes when necessary. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

8. Compliance and Legal Matters

This Privacy Policy is governed by applicable data protection laws and regulations, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.

For any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please visit our website at www.bracketcoder.com for contact information.

This Privacy Policy is designed to be comprehensive and compliant with major privacy regulations. However, we recommend consulting with legal counsel to ensure full compliance with all applicable laws in your jurisdiction.